Answer
Feb 01, 2017 - 10:59 AM
According to the manufacturer, there is not a manual for the BOS03201 - NoJam Desktop Heavy-Duty Stapler. There is a one year warranty on this product which covers defects in the pusher assembly, but not necessarily against falls and damage due to breakage. However, the good people at Stanley Bostich are more than happy to speak with you about your stapler. After explaining the issue with your stapler, they think it might be the pusher assembly, and they can best troubleshoot the problem with you and work through a solution. The number to call is: 1-800-343-9329.