The label maker I am using is a Label POINT 100. It appears that I still have a little bit of tape left but the la D1 High-Performance Polyester Removable Label Tape, 0.37" x 23 ft, Blue on White Label Maker Supplies

Question

The label maker I am using is a Label POINT 100. It appears that I still have a little bit of tape left but the la D1 High-Performance Polyester Removable Label Tape, 0.37" x 23 ft, Blue on White Label Maker Supplies

The label maker I am using is a Label POINT 100. It appears that I still have a little bit of tape left but the label only prints half the word and the rest is too light to read. Do the new cartridges include ink or is that a separate purchase?

Status: Open Jul 05, 2014 - 10:43 PM

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Answer

Jul 08, 2014 - 11:33 AM

The DYMO Label POINT 100 is a thermal label printer. It doesn't use ink, so there is no ink cartridge to replace. The color and text comes from the cartridges. Changing the D1 Label Tape Cartridge usually solves print issues.

If you have trouble printing even after adding a fresh cartridge, try doing a hard reset by removing the battery and pressing the power button twenty times.

If neither a fresh cartridge or a hard reset resolves the print issue, the problem is with the machine itself. Unfortunately, since the Label POINT 100 is an older machine, DYMO doesn't offer any troubleshooting or repair services. You'll need to upgrade to a newer machine. DYMO recommends: